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Terms & Conditions

Free shipping for Orders over 100€

GRECIAN CHICK is the trading name of “P. Kavalieratos & SIA O.E”., a company  registered in Greece. 

Our registered address is 19 Pentelis str., 152 35, Athens, GREECE. Our VAT number is 999067354.

Personal Data

In order to make purchases on our website, you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. This information will in no way be disclosed, transferred, or sold to a third party unless imposed by a Public Authority (court, etc.).

Shipping details

All our products for sale are  available upon request only and available for dispatch from our distribution center 15 days from our customer’s specific order.  

Shipping within the country is free of charge for orders above €100 and is run by Geniki Tahidromiki courier.

The shipping cost for orders below €100 is €10. 

You are also kindly informed that p.o. boxes cannot be our recipients.

Shipping to other countries is run by UPS Worldwide at the expense of 15 euros per order  with approximate time for delivery ranging from 5 to 7 working days which again may be prone to delays due to reasons mentioned above. You are kindly reminded that p.o. boxes are not our recipients.

Delivery Details

All our products are customed to order so we need 15 days to prepare any pair of sandal or bag.

Approximate time for delivery is one working day following the dispatch of the order which may be prone to delay depending on stock of the products or other unpredictable situations beyond our means of control. Your order is bound to be delivered promptly and in excellent condition as indicated by the sender within Greece through Geniki Tahidromiki courier. You are in any case informed about delivery details along with the mere condition of delay, due to external factors such as custom officials’ requirements.

Insurance of the products is valid during transfer and passes on to the recipient the moment the items are delivered and signed upon by the final receipt. For this reason you are kindly requested to make sure the order is received in perfect condition.

Tax Details

Ony non-EU customers are charged with exra taxes and may expect further examining of the items on order by custom officially, which to your further notice is beyond our means of control.

Refunds 

Please note: Refunds are not accepted for orders within Greece or from other countries.

Returns

Shoes must be unworn and in their packaging. Any returns are to be carried out via mail. In case of misfits, please notify the customer service department and remember that our company covers extra shipping costs within Greece but des not cover extra shipping costs to other countries.

On condition you receive a faulty item you are kindly adviced to notify our customer service providing all item details and proceed with the return of the product within no longer than 14 days.

The above procedure is to be followed in case you are recipients to a wrong item.

Exchange refers to items received by us within 14 days or receipt as long as they are in perfect condition, unworn, unwashed tagged and returned to us in one package through mail. We cannot accept more than one returns periodically from a single order.

Products can be exchanged for a different size of the same product .

You are kindly requested to notify us at care@grecianchick.com in any such case.

Cancellations are only valid within  24 hours  of order replacement. Cancellations exceeding the one day period cannot be guaranteed.  

Registration details should be provided by the customers that they gain access to our services on this site. Please make sure you provide valid details or inform us of any current changes at care@grecianchick.com

You are kindly requested to fill in valid information when placing an order. Only then will you receive an e-mail by us to confirm receipt but not necessarily acceptance of your order which is at all times subject to our stock requirements.

Step by Step Shopping

  1. Choose an item
  2. Click “add to shopping bag” . Please note: custom products cannot be returned
  3. Click on the “shopping bag” to complete your order. Please note: You can also click on your favourite items on the wishlist but there is no guarantee that these items will be reserved.

Payment is carried out by card through Viva Payments and with Cash on Delivery for Greece

vivapayments

Cash on delivery is only valid within the country and is charged with an extra amount of 7 euro

Should there be any inquiries or complaints, you are kindly advised to email at care@grecianchick.com

All our products are of the highest quality and we are lawfully entitled to offer them for sale.

We therefore recognise any international or negligent damage caused on our behalf but not on the breach of our contract and consequently disabling our current agreement.