Clea sandals are crafted from ultra soft leather and decorated with tassels, featuring
- Leather sole with non-slip rubber heel
- Signature golden heart buckle-fastening ankle strap
- Upper leather
- Round open toe
All our products are customed to order so we need 15 days to prepare any pair of sandal or bag.
Approximate time for delivery is one working day following the dispatch of the order which may be prone to delay depending on stock of the products or other unpredictable situations beyond our means of control. Your order is bound to be delivered promptly and in excellent condition as indicated by the sender within Greece through Geniki Tahidromiki courier. You are in any case informed about delivery details along with the mere condition of delay, due to external factors such as custom officials' requirements.
Insurance of the products is valid during transfer and passes on to the recipient the moment the items are delivered and signed upon by the final receipt. For this reason you are kindly requested to make sure the order is received in perfect condition.
EXPECTED DELIVERY TIME (EDT)
Greece - 12 to 15 days
Global - 12 to 20 days
Our customer service department remains at your disposal. They can be addressed at email@example.com
19 Pentelis Av.,
Shoes must be unworn and in their packaging. Any returns are to be carried out via mail. In case of misfits, please notify the customer service department and remember that our company covers extra shipping costs within Greece but des not cover extra shipping costs to other countries.
On condition you receive a faulty item you are kindly advised to notify our customer service providing all item details and proceed with the return of the product within no longer than 14 days.
The above procedure is to be followed in case you are recipients to a wrong item.
Exchange refers to items received by us within 14 days or receipt as long as they are in perfect condition, unworn, unwashed tagged and returned to us in one package through mail. We cannot accept more than one returns periodically from a single order.
Products can be exchanged for a different size of the same product .
You are kindly requested to notify the customer firstname.lastname@example.org in any such case.
Cancellations are only valid within 24 hours of order replacement. Cancellations exceeding the one day period cannot be guaranteed.
Registration details should be provided by the customers that they gain access to our services on this site. Please make sure you provide valid details or inform us of any current changes at customer email@example.com
You are kindly requested to fill in valid information when placing an order. Only then will you receive an e-mail by us to confirm receipt but not necessarily acceptance of your order which is at all times subject to our stock requirements.
Ony non-EU customers are charged with extra taxes and may expect further examining of the items on order by custom officially, which to your further notice is beyond our means of control.
Genuine Leather may be subject to texture distortion when persistently set against other items.
Beware of color transfer to or from other colored objects especially in case there is lack of leather lining.
Spots in suede can be easily removed with a white sponge
In order to safeguard the original condition of the product you are advised to:
Keep it in a cool, dry place protected against the sun rays
Keep it away from synthetic liquids and materials that may stain it
Avoid dampering the stain – use a soft cloth to remove it, instead
Avoid putting the product in plastic bags-always use the recommended storing case